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Tag Archives: customer service
Don’t Buy Fruit From Little Girls: Ask to See It First
About a year ago a young girl came to my door selling fruit. The girl, who couldn’t have been older than a grade schooler, explained it was part of a fundraiser to help support her school. She had a brochure … Continue reading
Posted in Customer Service, Freelance, Marketing
Tagged building relationships, business, customer service, freelancing, marketing, promotions
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Getting Back to Basics: The Importance of Communicating with Clients & Prospects
Recently I missed out a a writing gig. Actually a re-writing job. It would have been easy; at most a two day project. The client had about 10 pages of website copy already written and they wanted a copywriter to … Continue reading
4 Reasons Why Opting People Into Your Email List Makes You a Jerk
I get a lot of unsolicited email. A lot. As a freelancer, I’m always networking to try to drum up business. That means handing out business cards at live networking events, participating in online webinars, and commenting in online forums, … Continue reading
Posted in Email Marketing
Tagged advertising, branding, customer service, email, email blasts, marketing, newsletter, promotions
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How Do You Market This? Branding the Person Behind the Business
When I first started freelancing I struggled to strike a branding balance. As a writer, I’m marketing myself, but I’ve got an unusual last name. That’s why I developed a company, Write Now Indy, to make it easier on my … Continue reading
Posted in Branding, Freelance
Tagged advertising, branding, building relationships, customer service, freelancing, marketing, publicity, word-of-mouth, writing
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